Dear SUNY Student Loan Service Center,
I need to be re-emailed the loan deferment paper. I had my uncle speak with one of your representatives, who assured me all my loans were consolidated and deferred. That was less than a year ago, so I don’t understand why I continually need to fill out forms. I don’t have money to pay my loans back. I want them all to be consolidated.
Thank you.
Jami Leone
Dear Ms. Leone,
Thank you for your email.
This loan is the $2000.00 Federal Perkins student loan you obtained from the State University of New York at Brockport.
This loan was not consolidated as stated below. Due to the Federal Privacy Act, we cannot provide any specific loan information to a third party without your written authorization.
Billing began in July 2013 with your first $40.00 monthly payment due August 1, 2013. Per our telephone conversation with you December 5, 2013 you stated you were currently unemployed and had a seasonal job and would be able to begin repayment April 1, 2014. A financial deferment form was emailed to you December 5, 2013. You were to complete this form with your financial and employment information since the end of the grace period July 1, 2013. A payment of $26.00 was due with the completed form. The completed financial deferment form was not received at the SLSC. We placed a follow up call to you December 27, 2013.
Due to the Student Loan Service Center not receiving the completed financial deferment form and no return telephone call or correspondence, this loan was accelerated January 10, 2014 and placed with the collection agency General Revenue Corporation. Once accelerated, you forfeit all deferment and/or cancellation benefits. Please contact General Revenue Corporation at 800-234-1472 to discuss repayment arrangements.
SUNY Student Loan Service Center
Dear SLSC,
It’s nice to know that your emails are being read and written by real people still. I don’t know who you are exactly, but I want to explain something to you. You work for some corporation (or educational system, doesn’t matter, they are the same) to help them collect debts owed to them. For what? So you can collect a paycheck? That paycheck is not going to be enough to send your kids to school someday. Do you want them to be in this situation when they graduate? What if they don’t want to go the cheap route and get into a good school like RIT or SU? Imagine them opening their acceptance letter, and instead of being genuinely thrilled and excited for them as you should be, you have to fight back the terror as you calculate the debt this will bring for your child and yourself. How are you going to come up with $50-$60,000 a year for tuition? your child has to carry the burden of their education with them for how long?
The crazy thing is, you’ve already thought about this a million times, but you still continue to work for the people who make education be this way. No rational person in this country wants education to be a burden. So WHY do people like you, like me, like all of us, insist on working for and representing these corporations like SLSC, like the government, like General Revenue Corporation? Why? They don’t work for us, they work against us – and yet all we do is play their game, where you get this little cut of money for taking the shit storm of angry people and parents that don’t have any more money to give them. When will it be enough? And are you ready to really ask yourself: is this the way education should work? Is this working? It’s not. Not for any of us. It’s easy to pretend behind a screen that you don’t know me, but you do. It’s called compassion. I’m not part of the problem because I went to school and can’t afford to pay my loans back now, and refuse to have to explain why I can’t over and over and over again. The problem is that education is too expensive. Period. Not the other way around. I’m SO TIRED of people such as your company and General Revenue Corp acting as though I’m the bad person because I signed on the dotted line and now I can’t hold up my end of the bargain. I wanted an education. IT IS MY RIGHT. It is NOT my job to make some corporation money because I wanted to educate myself.
Jami Leone
Jami Write 